SurfThing SG2-4814 Golf Simulator Computer

Compact Design with No Sacrifices
The SG Series comes standard in a compact size designed to fit most spaces with ease so you can preserve your simulator hitting area. Despite its size, the SG Series harnesses the power of standard-sized, premium PC components, ensuring uncompromised performance.

Ready for Action with Elite Performance
Each model within the SG Series lineup undergoes rigorous testing to ensure optimal performance with your favorite golf simulation software and eSports titles. Equipped with the latest GeForce graphics cards, you can anticipate a predictable gaming experience before making your purchase.

Integrate Your Devices
Featuring a generous total of nine USB ports (including 1 USB type C), in addition to built-in WiFi and Bluetooth capabilities, the SG Series offers ample connectivity options for all your simulator accessories.

Calm, Cool, and Collected
Thanks to the Be Quiet! CPU cooler and well-ventilated case design, the SG Series operates quietly, allowing you to stay focused on your golf game without distractions.

Premium Components
Setting itself apart from the competition, the SG Series exclusively employs top-tier, brand-name components, ensuring superior performance and longevity.

Included with Your Purchase:

• SurfThing SG2-4814 Golf Simulator Computer
• 2 Year Standard Warranty
• Assistance in Initial Setup
• Free Simulator Software Setup and Activation
• Wireless Mouse and Keyboard

*Monitor not included

SurfThing SG2-4814 PC Specifications:

• Processor: i7-14700f
• Graphics Card: Nvidia Geforce RTX 4080 16GB
• RAM: 32GB DDR5 4800MHz 2X16GB
• OS Drive: 2TB NVMe SSD
• Wireless: Blueooth 5, WiFi 6
• Operating System: Windows 11 Home
• Includes: Wireless Mouse and Keyboard

Case Dimensions:

• Modern, Compact Case: 15.8"L x 8.5"W x 13.7"H

SurfThing Computer Warranty
First: SurfThing custom designs and builds computers specifically for the commercial golf simulator industry. Every component is chosen for specific reasons and tested extensively. We only use Corporate Stable Model (CSM) motherboards because they use only the best components which leads to stability and longer life. Unlike consumer motherboards that use different components for different build runs which can lead to unknown support issues and downtime. We perform more research and testing of golf apps on hardware than any other company. The result is better performance and less downtime.

All Desktops and Laptops come with a 2-year warranty:

• The first step is to call us. We will assist you with determining the problem. If the problem is a physical issue that requires repair, we will, at no cost to you:
  
  1. Email you a return label to use with the box that the computer shipped to you in.
  2. If you do not have your original box, we will ship you a new box and return label. You may be thinking, ha, why keep the old box? The reason would be a faster turnaround to get your system back up and running.
  
  
• We will repair your system within 5 business days of receiving the system and return it to you at no cost.
• If there is an issue with the SSD hard drive: We will do our absolute best to save your data, but unfortunately, we cannot promise to retrieve it. (We recommend that you backup any critical data to external hard drive or cloud system regularly.)
  
• We will reinstall the simulation software that we installed for you when we originally shipped your system.

SurfThing Refund Policy
Our policy is valid for a period of 30 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.

Refund requirements:
The following criteria must be met to qualify for a refund:

• Product is defective
• Product is not as described
• Product must be in original packaging
• Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Shipping items:
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting SurfThing:
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

support@surfthing.com
725 Norway DR E, Annandale, MN 55302

This document was last updated on September 27, 2021