Standard Processing Time:
All products have a 1-2 business day processing time.
Standard Delivery Time:
Most Carl's Place products including enclousres, impact screens, hitting mats, hitting strips, swing cameras, and accessoires are delivered within 7-10 business days following the standard processing time.
Custom Product Delivery Time:
Carl's Place custom enclosures, impact screens, and Built-In Screens are delivered within 7-14 business days following the standard processing time. Carl's Place Built-In Panel Kits are delivered within 14-21 business days following the standard processing time.
Standard Shipping Process:
Upon your products leaving the warehouse, you will be provided with tracking information via email. If you place an order and have not received a shipping notification, your order is likely still being processed.
Shipping Rates:
Free standard shipping is offered on most Carl's Place products. Carl's Place Pipe Framing Kits for Pro Golf Simulator Enclosures, Back Cover Pipe Kits for Pro Golf Simulator Enclosures, and Built-In Panel Kits are required to ship freight due to their size and weight. Freight shipping charges are applied at checkout.
How to Check Order Status:
To check on the status of your order, please email orders@indoorgolfoutlet.com and reference your 4-digit order number. You can also call or text us at 310-947-8670 to check on the status of your order.
NOTE: These are estimates and not guarantees. Delays may occur due to factors beyond our control. If there is a change in the standard shipping time, we will do our best to notify you.
